Privacy policy

Privacy Policy

General Information

Chillmigrena manages this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (hereinafter referred to as "Services"). Chillmigrena's store operates using Shopify technology, which allows us to offer these Services. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit, use, make purchases, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy will take precedence regarding the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing the Services, you confirm that you have read and understand how we collect, use, and disclose your personal data as described in this Privacy Policy.

Personal Data We Collect and Process

When we use the term "personal data," we refer to information that identifies you or that can reasonably be associated with you. Personal data does not include information collected anonymously or data that has been anonymized such that it cannot be identified or associated with you. We may collect or process the following categories of personal data, including inferences drawn from them, depending on how you use the Services and where you live, and as permitted or required by applicable law:

  • Contact Data: Includes your first name, last name, address, billing address, shipping address, phone number, and email address.

  • Financial Data: Includes credit card numbers, debit card numbers, financial account numbers, payment card details, account information, transaction details, payment confirmations, and other payment-related data.

  • Account Data: Includes your username, password, security questions, preferences, and settings.

  • Transaction Information: Includes items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as past transactions.

  • Communication with Us: Includes information you provide in communications with us, such as customer service inquiries.

  • Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Includes information about your interactions with the Services, including how and when you use the Services or navigate through them.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from You, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal data.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.

  • From Service Providers, including when we collaborate with them to manage some of our technology and when they collect or process your personal data on our behalf.

  • From our Partners or Other Third Parties.

How We Use Your Personal Data

Depending on how you interact with us and what Services you use, we may use your personal data for the following purposes:

  • Providing, Personalizing, and Improving the Services. We use your personal data to provide Services, including fulfilling our agreement with you, processing payments, fulfilling orders, remembering your preferences and products you are interested in, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipments, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience, such as recommending products related to your previous purchases. This may include using your personal data to personalize and enhance the Services.

  • Marketing and Advertising. We may use your personal data for marketing purposes.