FAQ

❓ How can I check if this will fit?
Our hats are flexible and fit all head sizes.

🧊 How long does the cooling or heating effect last?
Our gel maintains its effect for 25 minutes.

🧵 What material is it made of?
It is made of ice silk to prevent allergies.

🧼 How to clean it?
Wipe gently with a damp cloth and allow to air dry.

❄️ How to properly cool a hat?
Put it in the freezer for at least 2 hours.

🕒 How often can I use it during the day?
As often as needed, but remember to take breaks between uses.

🧳 Can I take it on a trip?
Yes, the hat is compact and fits in any bag.

🤧 Is the material hypoallergenic?
Yes, it is hypoallergenic and skin-friendly.

🚚 How long does delivery take?
Delivery usually takes 2 to 5 business days.

🛡️ Is there a warranty?
Yes, we offer a 14-day returns policy if you are not satisfied.