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Privacy Policy

This Privacy Policy describes how Chillmigrena ("we," "us," "our") collects, uses, and discloses your personal data when you visit our website (chillmigraine.shop), use our services, or otherwise communicate with us.

Please read this Privacy Policy carefully.

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Changes to this Privacy Policy

We may periodically update this policy to reflect changes in our practices, legal requirements, or operations. The updated date will be shown above. If significant changes occur, we will notify you in accordance with applicable law.

How We Collect and Use Personal Data

We collect personal data from various sources to provide our services. These include:

Information You Provide Directly:

  • Name, surname, address, phone number, email address

  • Order and payment information

  • Account information (username, password, etc.)

  • Support inquiries or messages

If you choose not to provide some information, certain features may be limited.

Usage Data:

  • We automatically collect data about your usage of the website (e.g., IP address, browser, device, browsing behavior) using cookies and similar technologies.

External Data:

  • We also receive data from:

    • Shopify (for store management)

    • Payment providers (e.g., credit card information)

    • Advertising and analytics partners

Purposes of Data Use:

  • Providing and managing your account and orders

  • Communication with customers, shipping, returns

  • Marketing and personalized advertising (based on legitimate interest, in accordance with Article 6(1)(f) of the GDPR)

  • Fraud prevention and security

  • Improving our services

Cookies

We use cookies for analysis, functionality, and personalization. More information on this can be found at: https://www.shopify.com/legal/cookies

You can disable cookies through your browser. Some features may be limited.

Sharing Data

We share data with:

  • Service providers (hosting, payment processing, shipping, IT)

  • Marketing partners (e.g., for advertising purposes)

  • Entities required by law or in the event of a business transfer

We do not sell or share your data without your consent. If you are in the EEA, we comply with the GDPR requirements.

Your Rights (GDPR)

Depending on where you live, you have the following rights:

  • Information about stored data

  • Correction or deletion of data

  • Limitation or objection to processing

  • Data portability

  • Withdrawal of consent

  • Right to file a complaint with a data protection authority

To exercise your rights, contact us at: chill.migrena.pl@gmail.com

Children

Our services are not directed to children under the age of 16. We do not knowingly collect data from children.

Security and Retention

We implement appropriate security measures but cannot guarantee 100% security. The retention period for your data depends on contractual, legal, and business requirements.

Contact

If you have any questions regarding data protection or wish to exercise your rights, contact us at: chill.migrena.pl@gmail.com